The rules that keep the site pleasant for everyone, and the practical detail behind a booking.
A deposit secures your pitch; the balance is due before arrival by the date on your confirmation email. Deposits are non-refundable, and bookings are made in the lead booker's name and can't be transferred to someone else. Cancelling within 14 days of arrival forfeits the full amount paid.
We hold a booking for 24 hours from your stated arrival time — if you're running later than that, please call so we don't release the pitch. We can't offer refunds for bad weather, a late arrival or an early departure. Check in at reception first; pitches are allocated, not first-come-first-served, so please don't choose your own spot before checking in.
Every party needs at least one adult aged 18 or over, and anyone under 18 must be with a parent or guardian. We don't take bookings from large single-sex groups, or stag and hen parties. Dogs are welcome — up to three per pitch, kept on a lead and under control at all times, and not inside the facility block.
We describe the site as accurately as we can, but if something significant changes before your stay, we'll offer a straight choice: an alternative pitch or date, or a full refund. The same applies to genuinely exceptional circumstances beyond our control.
Whoever makes the booking is responsible for their whole party's conduct, and repeated or serious breaches of these terms can mean being asked to leave without a refund. Your belongings, vehicles and their contents are left on site entirely at your own risk, so please make sure you're insured — and any damage to the site is charged to the pitch responsible.
We use your booking details to manage your stay, and — unless you tell us otherwise — to let you know about offers and news, and to invite you to leave a review after your visit.
Season: 25 March – 2 October 2027. Welcome: tents, campervans, motorhomes, trailer tents and rooftop tents. Not accepted: caravans or teardrop trailers.
High Sand Creek Campsite, The Greenway, Stiffkey, Norfolk, NR23 1QF
01328 830235 · bookings@highsandcreek.co.uk
High Sand Creek Campsite is run by High Sand Creek Ltd, registered in England & Wales, company number 04436545. Registered office: 7 The Close, Norwich, Norfolk, NR1 4DJ.
This page summarises our booking terms in plain language for the website. The wording carried over from the current site is more detailed in places — treat this as a working draft to check against that before it replaces it.