£15 a year
- £5 off every stay of 2+ nights, or more off longer stays
- 5% off 7–13 nights, 7.5% off 14–20 nights, 10% off 21+ nights
- Your first dog stays free on stays of 2+ nights
- Free WiFi for the family (up to 3 devices) for your whole stay, up to 7 nights (stays of 2+ nights)
- Check out at 1pm instead of noon (later if the site is quiet enough — ask at reception)
- While you’re a member, book next year a month before everyone else
- Every 3rd visit, a night on us (a visit is a stay of 2+ nights; one-night stays don’t count)
Membership lasts 12 months from the day you join, then renews automatically each year — cancel any time in the app. Your membership needs to run to your arrival date by the time your balance is due (14 days before you arrive); if it doesn’t, the member discount is added to your balance. Member prices are only for bookings made online — in the app, or on our booking page with the email address you joined with — come off the pitch price, and can’t be combined with discount codes. Membership is for the member’s own pitch, one at a time: other pitches booked for the same nights, and group bookings, are at the normal price with no member perks, and group bookings can’t use the members’ early dates — friends and family can join and book their own. The discount is worked out when you book, so put everyone and every night on the booking at the start: adults, children, nights or extras added later are charged at full price. The money off, free dog and WiFi are for stays of 2 nights or more — a shorter stay counts once you book the next nights straight after it online. Free nights: A visit is a stay of 2 nights or more — one-night stays don’t count. Your free night comes off by itself when you book online, on any night in low season, or Sunday to Thursday in mid season (not bank holiday weekends). It covers the pitch for that night for two adults; electric, anyone else, dogs and extras are charged as normal. It lasts 12 months. A booking that uses a free night doesn’t also get the money off every stay. Your visits keep counting while your membership renews. If it ends, you have a month to renew before they’re lost — we’ll email you before that happens.
Once booking opens, new members only count from the day they join.
Every 3rd visit, a night on us
- A visit is a stay of 2 nights or more — one-night stays don’t count.
- Your free night comes off by itself when you book online, on any night in low season, or Sunday to Thursday in mid season (not bank holiday weekends). It covers the pitch for that night for two adults; electric, anyone else, dogs and extras are charged as normal. It lasts 12 months. A booking that uses a free night doesn’t also get the money off every stay.
- Your visits keep counting while your membership renews. If it ends, you have a month to renew before they’re lost — we’ll email you before that happens.
You’ll see your visits as stamps in the app, on the Members’ club screen.
A weekend away as a member
2 nights with your dog, at our own prices:
| £5 off your stay | £5 |
| First dog free | £4 |
| Family WiFi for your stay | £12 |
| Check out at 1pm, not noon | ✓ |
| Worth | £21 |
That’s every weekend you come, for £15 a year.
Longer stays
Your discount comes off the pitch price when you book: money off every stay, or a bigger percentage off longer ones. Once your savings pass the membership price, everything after that in your membership year is money in your pocket, before you count the free WiFi and the dog.
| Stay | Members save | Pays for itself |
|---|---|---|
| 2–6 nights | £5 off | after 3 stays |
| 7–13 nights | 5% | stays over £300 |
| 14–20 nights | 7.5% | stays over £200 |
| 21+ nights | 10% | stays over £150 |
For example, if a 14-night stay here costs you £600, the 7.5% band takes £45 off it — £30 more than the club costs, on one stay. Discounts are worked out on the pitch price itself, so extras like a gazebo or an extra car aren’t included. Book everyone in from the start: people or nights added later are charged at full price.
How to join
- Open the Members’ club in our app at highsandcreek.co.uk/app/club (on your phone you can add the app to your home screen, no app store needed).
- Type the email address you book with and tap Join. No password needed.
- Pay by card. Your membership starts straight away.
- Book online in the app, or on our booking page with that same email address, and your member price and any free night come off before you pay.
Already a member? In the app, tap “Already a member? Sign in to see your visits”.
Good to know
Does it renew automatically?
Yes. Your membership lasts 12 months from the day you join, then renews automatically for another 12 months at the yearly price, on the same card. You can cancel the renewal any time in the app, and your membership still runs to the end of the 12 months you’ve paid for.
What if I book ahead and then cancel my renewal?
While your membership renews, you get the member price on stays in the year after your renewal date too. Your membership needs to run to your arrival date by the time your balance is due, 14 days before you arrive. If it doesn’t (you’ve cancelled the renewal, or it couldn’t be taken), the stay goes back to the full price and the difference is added to your balance. If your renewal date falls between then and your arrival, we wait for it to go through.
How does booking early work?
While you’re a member, next year’s dates open to you before they open to everyone else, so you get first pick of dates and pitches. Sign in to the app or the booking page and you’ll see the extra dates. Keep your membership renewing and those stays get your member discount too.
When do I get the free WiFi code?
When you check in. It shows in the app on the Members’ club and My stay screens, covers your family’s devices and lasts your whole stay, up to 7 nights.
How does late checkout work?
Members can stay on their pitch until 1pm on the day they leave instead of noon, and later if the site is quiet enough — just ask at reception. Our team can see it on the day.
Can I use it with a discount code?
You get whichever saves you more, the member discount or the code, but not both on one booking.
What if more people join us, or we stay longer?
Your member discount is worked out when you book, on the people and nights on the booking then. Anything added later, whether extra adults, children, nights or extras, is charged at full price. So it’s cheaper to put everyone on the booking at the start.
What about one-night stays?
The money off, free dog and WiFi are for stays of 2 nights or more. If you book one night and then book the next nights straight after it online, the whole stay counts. One-night stays don’t count as a visit towards a free night.
What counts as a visit for a free night?
Any stay of 2 nights or more on your own pitch, once you’ve stayed. A weekend and a fortnight each count as one visit. One-night stays don’t count, and nor do other pitches you book for friends.
Can friends or family share my free night?
Your free night covers the pitch for two adults. Electric, anyone else on the pitch (more adults or children), dogs and extras are charged as normal, and friends booking their own pitch pay for theirs.
When can I use my free night?
Your free night comes off by itself when you book online, on any night in low season, or Sunday to Thursday in mid season (not bank holiday weekends). It covers the pitch for that night for two adults; electric, anyone else, dogs and extras are charged as normal. It lasts 12 months. A booking that uses a free night doesn’t also get the money off every stay.
What happens to my visits if I don’t renew?
Your visits keep counting while your membership renews. If it ends, you have a month to renew before they’re lost — we’ll email you before that happens.
Can I book pitches for friends at the member price?
No — membership is for your own pitch, one at a time. Any other pitch you book for the same nights, and group bookings, are at the normal price with no member perks, and group bookings can’t use the members’ early dates. Friends and family can join the club themselves and book their own pitch.
Can I get member prices by phone?
Member prices are for bookings made online, in the app or on our booking page with the email address you joined with. The discount comes off by itself before you pay.