They get a voucher by email to print or keep, with a code to use when they book. It doesn't have to be spent all at once.
Can only be used towards a stay booked with us. It can't be used in the shop or for gas, and it can't be exchanged for cash.
Type the email address the voucher was sent to, or the one you bought it with. We’ll email every voucher on it to that address.